Shipping Policy
Overview:
We are committed to delivering your order in a timely and reliable manner. The following outlines our shipping policies, including processing times, delivery options, and shipping fees.
1. Processing Time
- Orders are typically processed and shipped within 3–5 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Rates and Methods
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Domestic Shipping: We offer standard and expedited shipping options. Shipping rates are calculated at checkout based on your location and selected shipping method.
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International Shipping: International shipping is available to select countries. International orders may incur customs duties and taxes, which are the responsibility of the customer.
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Free Shipping: on orders over €50 to €300, depending on your location.
3. Delivery Times
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Domestic Orders: Delivery times vary by location but typically range from 3–7 business days for standard shipping and 1–3 business days for expedited shipping.
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International Orders: Delivery can take anywhere from 7–21 business days, depending on the destination.
4. Shipping Delays
- We are not responsible for shipping delays caused by external factors, such as weather, customs, or third-party courier issues. If your order is delayed, please contact us, and we will do our best to assist.
5. Order Tracking
Once your order ships, you will receive an email with tracking information. You can use this to monitor the status of your shipment.
